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lumena privacy policy

This Privacy Policy explains how Nationwide Technologies Limited (“we”, “our”, or “us”) collects, uses, and safeguards information when you use our website https://ngroupgh.com/ and our mobile application (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect only the minimum data necessary to operate and secure our Service.

a. IP Address

We automatically collect your IP address when you access the Service.

This information is used strictly for:

  • Security monitoring and threat detection
  • Fraud prevention
  • System diagnostics and troubleshooting
  • General location approximation (country or regional level only)

b. GPS / Location Data

With your explicit consent, we collect GPS-based location data from your device.

This may include:

  • Latitude and longitude
  • Location at the time the Service is used

GPS location data is collected only when required for the core functionality of the application and only after permission is granted by the user. You may revoke this permission at any time through your device settings.

2. How We Use Your Information

The information collected is used solely to:

  • Enable location-dependent features of the Service
  • Improve service reliability and performance
  • Maintain system security and integrity
  • Comply with applicable legal and regulatory obligations

We do not use your data for advertising or profiling purposes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade user data.

We may disclose information only:

  • When required by law, regulation, or lawful request
  • To protect the rights, safety, and security of the Service and its users
  • To trusted service providers who support system infrastructure, under strict confidentiality obligations

4. Data Retention

IP address and GPS location data are retained only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal or regulatory requirements
  • Resolve security incidents or system issues

Data is securely deleted or anonymised when no longer required.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we take reasonable steps to protect your information, no electronic transmission or storage method is completely secure.

6. User Rights

Depending on applicable law, you may have the right to:

  • Request access to information collected about you
  • Request deletion of your data, where applicable
  • Withdraw location access permissions at any time via device settings

Requests may be submitted using the contact details below.

7. Children’s Privacy

The Service is not intended for use by children under the age of 13.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

8. Google Play Compliance

In accordance with Google Play policies:

  • This Privacy Policy is publicly accessible
  • Data collection practices are clearly disclosed
  • Only necessary data (IP address and GPS location) is collected
  • User consent is required for location access
  • Data is handled securely and lawfully

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date. Continued use of the Service indicates acceptance of the updated policy.

 

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact:

Nationwide Technologies Limited
Website: https://ngroupgh.com/
Email: info@ngroupgh.com